Individual supportive counselling (relation d’aide)

What is relation d’aide?

Relation d’aide, which we call supportive counselling in English, is designed to offer a space for listening, support and reflection. It helps you better understand what you are experiencing, put words to your emotions and needs, and it supports you along your personal path, at your own pace.

In an individual session, the space is entirely yours. You choose what you want to talk about; Sarah-Kim listens, asks questions that may shed light on your thinking, and walks alongside you without steering you in a set direction.

When might it help?

You don’t need to be in crisis to reach out. Supportive counselling can be helpful, for example, when you:

• are going through a change or transition (work, family, grief, a move);
• feel overwhelmed and need to step back;
• want to better understand your reactions, emotions or needs;
• would like some time for yourself to think out loud, without judgment;
• are trying to get clear on a decision or a direction.

What happens during a session

The first meeting is a chance to get to know each other: what brings you in, what you hope to get from the process and how you would like to work. Sarah-Kim also explains how relation d’aide works, including confidentiality and its limits.

Later sessions are shaped with you. There is no set number of meetings: you can take stock along the way and decide, based on your needs, whether to continue, space out your sessions or wrap up.

What supportive counselling is not

Relation d’aide is not psychotherapy. It is not meant to diagnose or treat a mental disorder. If your situation calls for that kind of care, it is best to consult an authorized professional; your doctor or 811 can point you in the right direction.

It is not an emergency service either. If you are in distress, call 811 (Info-Social) to speak with a counsellor. In case of immediate danger, call 911.

Practical information

Sessions take place in a calm, private setting. Details for each option are shown in the calendar before you confirm.

• Format: in person, at the clinic in Sainte-Élisabeth-de-Warwick. Videoconference may be offered depending on the service; available formats are shown when you book.
• Length and fee: see the session details at the top of this page; they are shown again when you book.
• Address: 268, 4e Rang Ouest, Sainte-Élisabeth-de-Warwick (Québec) J0A 1B0.
• Remote sessions: plan for a quiet, private spot where you can speak freely.

Booking, rescheduling or cancelling

Choose “Individual supportive counselling” in the calendar, then pick a time that is actually available. You won’t be asked to describe your situation in detail when booking.

To reschedule or cancel, please do so at least 24 hours ahead using the personal link in your email or your client area, or call the clinic at 819-469-7185.

Your answers stay private

You may be offered an intake form in your secure client area. You decide what you want to share in it.

Only Sarah-Kim can see your answers, and they are stored securely.

A first visit, step by step

1. Pick a time in the calendar; no detailed explanation is required.
2. If you wish, fill out the intake form in your client area.
3. Please be on time for your appointment; if your session is remote, settle into a quiet spot.
4. Take time to get acquainted and share what brings you in, at your own pace.